Disposing of Personal Information

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Disposing of Personal Information
Identity theft is the UK’s fastest growing crime. And yet hundreds of thousands of Britons still throw out their bank statements in the rubbish. All the fraudsters need could be right outside your house. What are you doing to protect your information? It’s time to make a change.

Information on Paper

You probably receive hundreds or even thousands of pieces of paper in the course of a year. It’s no longer simple disposing of these: you’ll want a pile for recycling a pile for the rubbish, and now another pile for safe disposal.

Let’s talk shredders. You can pick up a cheap home-office shredder or you can invest in a fancy, cross-shredding machine (for extra security). For less than £10 you can set up a personal shredding centre for yourself and your family: and here’s what should go through the machine before going out for the bin-men:

  • Bank statements

  • Anything printed with your address (including the top leaf of a catalogue delivered to your home, or the label on your favourite magazine)

  • Anything printed with your name

  • Envelopes addressed to you

  • Printed emails

  • Anything with your signature

  • Legal, financial, insurance, medical, holiday and work paperwork.

Image and Photo Use Rights Checker (UK)

Someone has used your photo (or your child's) on a website, social media or marketing and you are not sure what your rights are. Answer a few questions and we will explain the position and what to do.

Try our Image and Photo Use Rights Checker (UK) free, here on this site →

Information on Your Computer

To any potential fraudster, whether they want to play a prank or steal your life savings, your computer is a gold mine. It stores certain valuable information that you must take care to store and dispose of properly. Take precautions to keep your computer physically safe – lock the study door, keep windows closed – and also to maintain the information within it.

  • Keep sensitive and financial documents in an encrypted file on your hard drive, or remove to a flash drive.

  • Don’t allow your internet browser to store passwords.

  • Delete cookies and browsing history at least once a fortnight.

  • Set a password to access your computer. And don’t keep it on a sticky note attached to the screen.

Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.

Information on Your Hardware

Your mobile phone, MP3 player, and your Blackberry are all prime targets for fraudsters. PCs that are improperly disposed of have been found in Africa, where unscrupulous users have no hesitation in selling on the personal information. When the time comes to replace your hardware, take measures to protect yourself.

PCs: Your old PC must be formatted and ‘cleaned’ before being taken to the tip. If you don’t have an expert on hand to clean up the hard drive, you can hire a specialist to do this. Some companies will reformat your PC on your behalf, and some will dispose of them too. If you’re trading-in, make sure the company you use will get rid of your old computer responsibly – not just deleting your information, but disposing of the hardware in an environmentally friendly manner. If you can’t afford to use one of these services, a last resort is taking a hammer to the hard drive.

Mobile phones and Blackberrys: Clear the contact book, messages, pictures, and videos from your phone, and remove the SIM before returning to the manufacturer. Mobile phones are either taken apart and recycled, or refurbished for use in other countries. If the latter, it’s important to ensure that your mobile leaves your hands without any sensitive information.

The Next Step

Now that you have read through the advice above, you might want to put it into practice. Our Image and Photo Use Rights Checker (UK) lets you someone has used your photo (or your child's) on a website, social media or marketing and you are not sure what your rights are. Answer a few questions and we will explain the position and what to do. Try it now →

Ask Your Privacy a Question

Ask Your Privacy a question

Ask our editorial team a question and we will reply with our advice. Tell us as much about your situation as you can: the more detail you give, the more useful our answer can be.

You do not need to use your real name. Please do not include your full address, phone number, email address, or the names of other people. We may edit or remove identifying details for privacy and legal reasons.

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